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Shopping FAQ's

General Questions asked by our customers

 

Q: What payment methods do you accept?

A: Payment can be made via Paypal with a Paypal Account or with a Credit or Debit Card for all customers and Direct Deposit for Australian customers only.


Q: What do the various payment status's mean?

A: Pending Payment

  • Pending (Pending payment via Paypal or Credit Card)
  • Pending BT (Pending payment via Bant Transfere)
  • Paypal echeque  (Pending payment via Paypal as a echque, usually when you paypal account is funded via your bank account and 7 days is required before the payment is cleared)
A: Paid
  • Paid BT  (Payment cleared from Bank Transfere)
  • Paid PP  (Payment cleared from Paypal or Credit Card)
A: Processing
  • Your order is currently being picked by our warehouse and packaged for shipping.
A Shipped
  • Part Delivered  (Order was pard delivered as we are awaying delivery on the rest of your order)
  • Shipped BT  (Order shipped that was paid for via Bank Transfere)
  • Shipped PP (Order shipped that was paid for via Paypal or Credit Card)
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